Unified Guest Inbox
Unified guest communication platform for modern hotels. AI-powered inbox, CRM, service requests, flight tracking — all connected.
15+
Appwrite Collections
25+
API Endpoints
6
Communication Channels
96+
Unit Tests
Built for the AI Innovation Challenge. Production-ready architecture.
WhatsApp, Email, Instagram, Facebook — all in one view with AI-powered replies.
Auto-categorize requests by urgency, sentiment, and topic. Smart routing to the right team.
Track guests from first inquiry to loyal repeat visitor. Campaigns, analytics, and insights.
Guest taps a keyword, system auto-assigns to on-shift staff. Real-time notifications.
Live countdown to guest arrival. Auto-assign drivers. Pre-arrival notifications.
Manage WhatsApp Business, Facebook Messenger, Instagram DM from one dashboard.
2FA, AES-256 encryption, audit logging. Built for hotel security standards.
Auto-request Google Reviews after checkout. AI-draft responses by sentiment.
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